DRIVECHRONICLE

Privacy Policy

Welcome to Drive Chronicle! At Drive Chronicle, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website. By using our services, you consent to the practices described in this policy. This policy complies with the Information Technology Act, 2000, the Personal Data Protection Bill, 2019, and other relevant Indian legislation regarding data protection and privacy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected, processed, and stored by Drive Chronicle when you use our services, including visiting our website, registering an account, subscribing to our services, making purchases, or interacting with our platform. This policy applies to all visitors, users, and customers of our services.

2. Information We Collect

We collect both personal and non-personal information to deliver a personalized experience, improve our services, and comply with legal obligations.

2.1 Personal Data

Personal Data refers to information that can identify an individual, either directly or indirectly. The types of personal information we collect include, but are not limited to:

  • Your full name
  • Email address
  • Phone number

2.2 Sensitive Personal Data

In accordance with Indian law, certain data is considered "sensitive" and subject to greater protection, such as:

  • Password and security information
  • Financial information (e.g., bank accounts, payment cards)
  • Health or medical information (if provided)
  • Sexual orientation
  • Biometric data (if collected in the future)

2.3 Non-Personal Data

Non-personal data refers to information that cannot identify an individual on its own. We may collect:

  • Browsing habits
  • Analytics and metrics related to the use of our services
  • Preferences and settings within our platform
  • Location data (if enabled)

3. How We Collect Your Data

We collect data from multiple sources, both directly and indirectly, to ensure that we offer seamless and customized services.

3.1 Data Provided by You

  • Account Registration: When you sign up for an account, you provide personal information such as your name, email, and other required information.
  • Transactional Data: When you make a purchase, we collect payment information through our third-party payment processors.
  • Customer Support: If you contact customer support, we collect details about your issue, your contact information, and any additional data necessary to resolve your concerns.
  • Forms and Surveys: Information provided through forms and surveys you complete on our website.

3.2 Automated Data Collection

We use technology such as cookies, web beacons, and server logs to collect information automatically when you visit our website:

  • Cookies: Cookies are small text files stored on your device that help us recognize your preferences and tailor your experience. Cookies may also help us track user traffic patterns and improve the website.
  • Analytics: We use analytics services (such as Google Analytics) to analyze user behavior and improve our services.
  • Log Files: When you visit our website, we automatically log information such as your IP address, browser type, access times, and referring website.

4. How We Use Your Data

Your personal information is collected to deliver better services, improve user experiences, and ensure the legal and secure operation of our platform. We may use your data for the following purposes:

  • Provision of Services: To create and maintain your account, process transactions, and offer customer support.
  • Personalization: To provide you with a personalized experience, including customized content, recommendations, and offers.
  • Marketing: We may use your data to send promotional materials, updates, and special offers that may be of interest to you. You can opt-out of marketing communications at any time.
  • Compliance: To comply with legal obligations such as verifying identity, enforcing terms of service, and responding to government requests.
  • Improvement of Services: To enhance the functionality and performance of our services, including debugging, research, and testing new features.

5. Sharing of Information

We respect the confidentiality of your data and will not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: We may share your data with external service providers, such as hosting services, payment processors, and analytics providers, to help us deliver services efficiently.
  • Legal Requirements: We may share your data to comply with legal obligations, court orders, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
  • Protection of Rights: If necessary, we may share your data to protect our rights, property, or the safety of our users.

6. Data Security

We are committed to securing your data and take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of internet transmission or electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Rights

In accordance with the Personal Data Protection Bill, 2019, and other applicable Indian laws, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you, including a copy of your data in a machine-readable format.
  • Right to Correction: You have the right to request corrections if your data is inaccurate or incomplete.
  • Right to Deletion: You may request the deletion of your personal data in specific circumstances, such as when it is no longer needed for the purposes for which it was collected.
  • Right to Object: You have the right to object to the processing of your data for purposes such as direct marketing.
  • Right to Data Portability: You can request that your personal data be transferred to another data controller.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you by posting an updated version of the policy on our website, along with the effective date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your data, please contact us at:

  • Email: support@drivechronicle.com